Privacy and policy

Effective Date: 01/10/2025

FOREVO CHARGING STATIONS L.L.C («FOREVO», «we», «us», or «our») values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard the personal information you provide when you use our Website and/or Mobile Application (collectively, the «Platform» or «Services»). By accessing or using our Platform, you consent to the practices described in this Privacy Policy.

Please take a moment to carefully read and understand this Privacy Policy. If you do not agreewith our practices as described in this policy, we recommend that you do not use our Services.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you voluntarily provide to us when using our Website or Services. This may include:

- Name
- Email address
- Phone number
- Postal address
- Payment information (e.g., credit/debit card details or digital wallet identifiers)

1.2. Non-Personal Information

We may also collect non-personal information automatically when you visit our Website, such as:

- IP address
- Browser type
- Operating system
- Device type
- Date and time of access
- Website usage and interaction data

2. How We Use Your Information

We use the collected information for the following purposes:

2.1. To Provide and Improve Our Services. To operate, maintain, and enhance our Website, EV charging services, and customer experience.

2.2. To Communicate with You. To send updates, notifications, billing receipts, and respond to inquiries.

2.3. To Process Payments. To securely manage your charging session payments and transaction records.

2.4. To Ensure Security. To protect our systems from fraud, misuse, or unauthorized access.

3. Sharing Your Information

We may share your information under the following conditions:

3.1. Service Providers. With third-party partners who assist in processing payments, hosting systems, or customer support - strictly under confidentiality agreements.

3.2. Legal Obligations. When required by applicable law, regulation, or legal process.

3.3. Business Transactions. In connection with any merger, acquisition, or business restructuring involving FOREVO.

4. Your Choices

You may:

4.1. Access and Correction. Request to view or update your stored personal information by contacting us.

4.2. Unsubscribing. Opt-out of promotional communications using the instructions provided in our emails.

5. Security

We implement commercially reasonable safeguards to protect your data. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute protection.

6. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Continued use of our Website after any changes indicates your acceptance of the revised policy.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

FOREVO CHARGING STATIONS L.L.C
Email: info@forevo.ae
Address: Yousef Al Zahra Building, Al Goze Third

Last Updated: 01/10/2025

By using our Website and/or Mobile Application, you signify your acceptance of this Privacy Policy. If you do not agree with its terms, please discontinue use of our Website or Mobile Application.